Frequently asked questions
Frequently asked questions
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One-of-a-Kind Bandana Bags
Are all bags one of a kind?
Are all bags one of a kind?
Yes. Each bag is handmade, and bandana placement and pattern details will vary slightly from piece to piece.
Can I choose the exact colors?
Can I choose the exact colors?
You can request your preferred colors and Stephanie will share the available options.
Can I add initials or a name?
Can I add initials or a name?
Yes. Personalization options include initials, names and custom lettering up to three lines, depending on the bag design.
Do I have to customize my bag?
Do I have to customize my bag?
No, you can order a bag without lettering in your chosen colors, or let Stephanie pick.
How do I care for the bag?
How do I care for the bag?
Spot clean only, do not put in the washer or dryer as it may damage the stitching.
How long will my order take?
How long will my order take?
Most orders are completed within approximately two weeks. You will receive an estimated completion date before work begins.
Do you ship?
Do you ship?
Yes, your order will be shipped and you will be advised of shipping costs in advance (approximately $15 depending on location).
Can I return a custom bag?
Can I return a custom bag?
Because each bag is made specifically for its owner, customized purchases are final sale. Bird Goods will address any workmanship problem promptly.
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